We are very happy to announce a maintenance release of 1.0.25 for our Intercom Subscription plugin. This release addresses the API update to the latest version from the platform author – Intercom.

We have learned that Intercom has released their API version 1.1 with some structural changes to the API. This may make our previous code to not function properly. So it asks for an urgent and prompt maintenance release with a fix.

As you know, maintenance releases are not always exciting, but they are crucial to have a stable working software. This release is just that. We are looking for more improvements to be added to the plugin in future, but until we find time in our busy schedule, this is the release we have for you at the moment.

Let’s check the updates that await you:

Intercom API version updated

Intercom has pushed a new update to their API. When we first introduced our plugin it was at 1.0. The latest update made it to 1.1. It has some notable changes in the API structure.

To enjoy the new features, you will have to select 1.1 version of the API from the Developer Hub’s App settings if it’s not already selected:

Our plugin was not ready for 1.1. So using the new API with our plugin for example, would result in users to be not listed. There might be other problems on the way, but we have found this issue to be prominent.

The latest version of our plugin 1.0.25 has been updated to include Intercom API 1.1. This will result in smoother performance with the new version of the API, if you choose to use it.

The latest version of our plugin 1.0.25 has been updated to include Intercom API 1.1. This will result in smoother performance with the new version of the API, if you choose to use it.
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Fixed Intercom user not being listed

In our brief testing with API 1.1, we found out that user is not placed correctly on Intercom from the previous version of our plugin. This is due to using “users endpoint” feature of the API. Users endpoint has changes in data structures which was incompatible with our existing code. Intercom suggested to apply changes to code for compatibility. So we changed our code in 1.0.25 of our plugin and it ultimately fixed the issue.

Notice about PHP version

Intercom API 1.1 requires at least PHP 7.2 to be present on your server. As we are using the latest API, the requirement would apply to you as well. Please contact your developer or webhost to ensure that you have the version or later installed.

In summary, this version provides important update to the plugin to ensure continuous stability of the plugin. It might not bring new features into the table, but it is essential to make the plugin functional for the latest API changes.

The post Intercom Subscription v1.0.25 is Here: A Timely and Important Maintenance Release appeared first on 79mplus and is written by 79mplus Editor

Modern frontend development moves fast, and it is easy to feel overwhelmed by the constant stream of new libraries and frameworks.

However, the secret to a successful career isn’t knowing every single tool that trends on social media. Instead, it is about mastering the right frontend developer tools that streamline your workflow and help you build reliable applications.

These tools are the foundation of professional development, used by teams at top tech companies to manage complex codebases.

As you start your journey, remember that you do not need to learn everything at once. Every senior developer you admire started with the basics and added to their toolkit over time.

This guide focuses on the essential frontend developer tools that provide the most value in a real-world production environment.

By focusing on these seven areas, you will build a solid foundation that makes you a valuable asset to any engineering team.

Let’s dive into the tools that will bridge the gap between being a student and being a professional developer.

1. Visual Studio Code (VS Code)

What the tool is Visual Studio Code, commonly called VS Code, is a lightweight but powerful code editor developed by Microsoft. It acts as the primary workspace where you will spend the majority of your day writing, debugging, and organizing your code.

Unlike a simple text editor, it is designed specifically to understand the structure of programming languages.

Why it matters for frontend developers A good editor does more than just display text; it helps you catch errors before you even run your code.

VS Code is the industry standard because it is highly customizable and has a massive ecosystem of extensions.

Mastering your editor allows you to automate repetitive tasks, which keeps your mind focused on solving logic problems rather than fighting with your interface.

Key features

• IntelliSense: This provides smart completions based on variable types and function definitions, which helps you write code faster and with fewer typos.

• Built-in Terminal: You can run command-line tools directly inside the editor, saving you from constantly switching between different windows.

• Git Integration: It allows you to see code changes and manage versions of your project visually without leaving your workspace.

• Extension Marketplace: You can add specific features for languages like React or Tailwind CSS to make the editor behave exactly how you need it to.

Real-world usage example In a typical project, you might use VS Code to open a folder containing hundreds of files. You would use the “Search Everywhere” feature to find a specific component, use the built-in debugger to step through a failing function, and then use the integrated terminal to push your finished work to a server.

Skill level & best use case This is a beginner-level tool that remains essential throughout your entire career. It is the very first thing you should install when setting up a new development environment.

2. Chrome DevTools

What the tool is Chrome DevTools is a set of web developer tools built directly into the Google Chrome browser. It allows you to look “under the hood” of any website to see its HTML, CSS, and JavaScript in real-time.

It acts like a diagnostic machine for websites, showing you exactly how the browser is interpreting your code.

Why it matters for frontend developers Building a website is only half the job; the other half is figuring out why things aren’t working as expected.

DevTools allows you to make temporary changes to a live site to test ideas instantly without reloading the page. It is the most effective way to debug layout issues,

check site speed, and monitor how data flows between your app and the internet.

Key features

• Elements Panel: This lets you inspect the HTML and CSS of any part of a page and change styles on the fly to see how they look.

• Console: This is where you can see error messages from your JavaScript and run small snippets of code to test logic.

• Network Tab: This shows you every file and data request the site makes, helping you identify if a page is slow because of large images or failing API calls.

• Device Toolbar: This allows you to simulate how your website looks on different mobile phones and tablets to ensure your design is responsive.

Real-world usage example If a button on your site isn’t changing color when clicked, you would right-click it and select “Inspect.” You can then use the Styles pane to see if another CSS rule is accidentally overriding your code or check the Console to see if a JavaScript error is preventing the click event from firing.

Skill level & best use case Every developer from beginner to expert needs this tool. It is essential during the “building” phase of a project to ensure layouts are pixel-perfect and functional.

3. Git and GitHub

What the tool is Git is a version control system that tracks every change you make to your code, while GitHub is a cloud-based platform that hosts those changes.

Think of it like a “save game” system for your project that allows you to go back to any previous version if you make a mistake.

It also serves as a collaboration hub where multiple people can work on the same project simultaneously.

Why it matters for frontend developers In a professional setting, you almost never work alone.

Git ensures that your changes don’t overwrite a teammate’s work. It also acts as a safety net; if you accidentally delete a critical file or break a feature, you can restore your project to a working state in seconds.

Having a GitHub profile is also the primary way developers share their work with the community and potential employers.

Key features

• Branching: This allows you to create a separate copy of your code to experiment with new features without affecting the main, working version.

• Commits: These are snapshots of your project at specific points in time, each with a message explaining what was changed.

• Pull Requests: This is a process on GitHub where you ask teammates to review your code before it gets added to the main project.

• Merge Conflict Resolution: Git provides tools to help you decide which code to keep when two people change the same line of a file.

Real-world usage example Imagine you are asked to add a new “Dark Mode” to a website. You would create a new branch called feature-dark-mode, write your code, and commit your changes. Once you are done, you push it to GitHub and open a Pull Request so your senior developer can check your work before it goes live.

Skill level & best use case Intermediate. While you should start using Git early on, it becomes essential the m

4. npm or pnpm (Package Managers)

What the tool is A package manager is a tool that automatically downloads and manages external libraries for your project.

Instead of manually searching the internet for a script and pasting it into your files, you use a package manager to fetch it from a central registry.

Node Package Manager (npm) is the default, while pnpm is a popular, faster alternative.

Why it matters for frontend developers Modern web development relies heavily on “standing on the shoulders of giants.

” You don’t need to write your own code for complex tasks like date formatting or animations when thousands of high-quality, pre-tested libraries are available.

A package manager keeps track of all these dependencies and ensures that everyone working on the project is using the exact same versions.

Key features

• Dependency Management: It maintains a file called package.json that lists every library your project needs to run.

• Version Control: You can specify whether you want the latest version of a tool or a specific older version to avoid breaking your site.

• Security Auditing: These tools can scan your project for known security vulnerabilities in the libraries you have downloaded.

• Script Running: You can create custom commands to automate tasks like starting a local server or “cleaning” your code for production.

Real-world usage example If you want to add an image gallery to your site, you would run a command like npm install embla-carousel. The tool downloads the code and saves the reference. When a teammate clones your project later, they simply run npm install to get the exact same gallery code automatically.

Skill level & best use case Intermediate. You will need this as soon as you move beyond basic HTML/CSS files and start using frameworks or utility libraries.

oment you start working on a team or a project that lasts more than a few days.

5. Vite

What the tool is Vite is a “build tool” that handles the heavy lifting of preparing your code for the browser.

When you write modern JavaScript or use special languages like TypeScript, the browser can’t always read them directly. Vite takes your source code, bundles it together,

and serves it to your browser in a way that is incredibly fast.

Why it matters for frontend developers In the past, developers had to wait several seconds for their changes to show up in the browser after saving a file.

Vite uses a technology called Hot Module Replacement (HMR) to update your site almost instantly.

This creates a much smoother “feedback loop,” allowing you to stay in the zone while you build and experiment.

Key features

• Instant Server Start: It starts your local development environment nearly instantly, regardless of how large your project is.

• Optimized Build: When you are ready to launch your site, Vite minifies your code to make the final files as small as possible for users.

• Plugin System: It can be extended to support almost any framework, including React, Vue, or Svelte, with very little configuration.

• CSS Handling: It automatically handles complex CSS tasks like prefixing for different browsers or using pre-processors like Sass.

Real-world usage example When starting a new project, you would run npm create vite@latest. This sets up a professional folder structure. As you write code, Vite keeps a local version of your site running; every time you hit “Save,” the browser updates the specific part you changed without a full page refresh.

Skill level & best use case Intermediate. It is the best use case for anyone building a modern web application that requires a framework or a local development server.

6. Tailwind CSS

What the tool is Tailwind CSS is a “utility-first” CSS framework. Instead of writing separate CSS files with custom names like .btn-primary, you apply small,

pre-defined classes directly to your HTML elements. It provides a standardized system for spacing, colors, and typography.

Why it matters for frontend developers Naming things in CSS is one of the hardest parts of development.

Tailwind removes the need to invent class names and prevents your CSS files from growing uncontrollably.

It also enforces a consistent design system, so your margins and colors look uniform across the entire website without you having to remember specific hex codes or pixel values.

Key features

• Utility Classes: You use classes like flex, pt-4, and text-blue-500 to style elements directly in your markup.

• Responsive Modifiers: You can easily change styles for different screen sizes by adding prefixes like md: or lg: to your classes.

• Hover and Focus States: It provides simple ways to handle interactive states like hover:bg-red-500 without writing extra CSS blocks.

• Purging: When you build your site for production, Tailwind automatically removes any classes you didn’t use, keeping your final file size tiny.

Real-world usage example To create a centered, blue button with rounded corners, you would simply write: Click Me. You don’t have to switch back and forth between an HTML file and a CSS file to see the result.

Skill level & best use case Beginner to Intermediate. It is best for developers who want to build custom designs quickly without getting bogged down in complex CSS architecture.

7. Postman or Bruno (API Clients)

What the tool is An API client is a tool that allows you to test and interact with backend services without having to write any frontend code first.

Postman is the most well-known, while Bruno is a newer, lightweight alternative. They act as a “remote control” for the data that powers your application.

Why it matters for frontend developers Most modern websites get their data from an API (Application Programming Interface).

If a list of products isn’t showing up on your page, you need to know if the problem is in your code or if the backend server is broken. An API client lets you isolate the data layer,

so you can verify exactly what information the server is sending back before you try to display it.

Key features

• Request Builder: You can easily send different types of requests (GET, POST, etc.) to a URL and see the data returned in a readable format.

• Environment Variables: You can save different settings for “Development,” “Staging,” and “Production” to test your app in different environments.

• History and Collections: You can save and organize your most-used API calls so you don’t have to re-type URLs or authentication keys.

• Documentation: Many of these tools can automatically generate documentation from your saved requests to share with your team.

Real-world usage example Before building a “User Profile” page, you would use Postman to send a request to https://api.myapp.com/user/1. You check the response to see if it includes the user’s email and profile picture. Once you see the data is correct, you can confidently write the frontend code to display it.

Skill level & best use case Intermediate. This becomes essential as soon as you start working with dynamic data, databases, or third-party services like Stripe or Firebase.

How to Decide Which Tools to Learn First

It is tempting to try and learn all seven of these tools in a single weekend, but that usually leads to burnout. To stay focused, you should learn them in the order that matches the projects you are building.

Recommended Learning Order

1. VS Code: Get comfortable with your editor on day one.

2. Chrome DevTools: Learn to inspect and tweak CSS as you learn the basics of design.

3. Git/GitHub: Start versioning your code as soon as you have a project you care about.

4. Tailwind CSS: Use this to speed up your styling process once you understand basic CSS.

5. npm & Vite: Introduce these when you move from static sites to dynamic applications.

6. API Clients: Master these when you begin connecting your frontend to backend data.

Avoiding Tool Overwhelm

The goal of these tools is to make your life easier, not harder. If a tool feels like it is getting in the way, step back and focus on the fundamental skill it is meant to help with.

For example, make sure you understand CSS best practices article before relying entirely on Tailwind.

You can also follow a frontend developer learning roadmap to see how these tools fit into the bigger picture of your career.

FAQ

Do frontend developers really need so many tools?

While you can build a website with just a text editor and a browser, these tools are what allow you to work at a professional level. They help prevent bugs, speed up your development time, and allow you to collaborate with others. In a professional environment, these tools are considered the bare minimum.

Should beginners learn tools before frameworks?

It is usually best to learn the tools alongside your fundamentals. You don’t need to be an expert in Git to start learning React, but knowing how to use Chrome DevTools will make learning React much easier. Focus on the tool when it solves a specific problem you are facing.

How long does it take to master these tools?

You can learn the basics of any of these tools in an afternoon. However, true mastery comes from using them every day on real projects. Don’t worry about knowing every single hidden feature; focus on the 20% of the tool that you use 80% of the time.

Conclusion

Mastering the right tools is about more than just being fast; it’s about building confidence in your ability to solve problems.

By focusing on these seven essentials—VS Code, DevTools, Git, Package Managers, Vite, Tailwind, and API Clients—you are equipping yourself with the same toolkit used by senior engineers worldwide.

Don’t feel pressured to become an expert overnight. Take it one project at a time. Consistent practice is much more valuable than “tool hopping” every time a new library appears on social media. You have the roadmap; now it’s time to start building.

The post The best 7 Frontend Developer Tools You Need to Master in 2026 appeared first on 79mplus and is written by 79mplus Admin

In today’s fast-paced digital world, customers expect immediate answers and personal support—without picking up the phone. Whether you run an eCommerce store, service-based business, or SaaS platform, adding live chat to your website can make a big difference.

Here are the top 7 reasons why live chat is important for your business—and how it helps boost engagement, trust, and sales.

1. Instant Support Builds Trust and Satisfaction

Live chat offers real-time assistance, which builds trust and removes uncertainty. Whether visitors have questions about pricing, delivery, or features, chatting live with a human (or chatbot) reassures them and keeps them moving forward.

2. Boosts Conversions and Increases Sales

Studies show that websites using live chat can see a 20–40% increase in conversions.

Why? Because live chat reduces hesitation and helps users make confident decisions. When a visitor chats with your team, it’s like having a personal shopping assistant guiding them to the finish line.

3. Lowers Bounce Rate and Keeps Visitors Engaged

Live chat acts like a digital concierge. Instead of leaving your site confused or frustrated, users can reach out for help.

This keeps them engaged longer, improves bounce rate, and increases the chance of turning a casual visitor into a paying customer.

4. Gives You a Competitive Edge

Still using only email or contact forms?

Live chat shows you’re modern, customer-centric, and responsive. It’s an edge that sets you apart from competitors who are still stuck in outdated customer support methods.

5. Reduces Support Costs and Increases Team Efficiency

One support agent can manage multiple chat conversations at once, which isn’t possible with phone calls.

Live chat saves time, reduces overhead costs, and allows your team to be more productive—especially when integrated with chatbots for FAQs.

6. Offers Powerful Customer Insights

Each live chat session reveals real-time feedback about your visitors’ needs, hesitations, and pain points.

This data helps you improve your website, marketing, and sales process. Many live chat tools include analytics dashboards and chat transcripts for deep insights.

7. Humanizes Your Brand

Live chat gives your business a voice—and more importantly, a personality.

Talking to a real person (or well-trained bot) in a casual, helpful tone makes your brand feel approachable and trustworthy, which fosters loyalty and repeat business.

Final Thoughts

Adding live chat to your website isn’t just a tech upgrade—it’s a smart business move.

From converting leads to saving support costs and improving brand perception, live chat offers a powerful mix of benefits that few tools can match.

Use a High-Quality Live Chat Plugin

Looking for a powerful yet easy-to-use live chat solution?

? Try our Intercom Live Chat & Lead Generation Plugin – perfect for capturing leads, engaging visitors, and boosting conversions without the technical hassle.

The post Top 7 Reasons Why Live Chat Is Important for Your Business appeared first on 79mplus and is written by 79mplus Admin

In a world where attention spans are shrinking and competition is rising, lead generation strategies must evolve, or risk falling behind. The good news? Chatbots and AI-driven tools are changing the game.

Why Lead Generation Is Evolving Fast

Gone are the days when cold emails and gated PDFs alone could capture high-quality leads. In 2025, buyers want instant answers, personalized experiences, and a frictionless way to get in touch.

That’s where live chat and smart chatbot solutions come in, offering businesses real-time engagement and the ability to guide potential customers without delay.

Top Lead Generation & Chatbot Trends to Watch in 2025

AI-Powered Conversational Chatbots Are the Norm

AI-driven chatbots can now understand natural language, recommend products, book calls, and even close deals. They’re no longer just FAQ bots—they’re 24/7 digital sales reps.

? Pro Tip: Combine AI with human fallback. Use a plugin like Intercom Live Chat & Lead Generation by 79mplus to intelligently route conversations from bot to human when needed, maximizing engagement without losing the human touch.

Hyper-Personalization is a Must

Modern chatbots collect data on user behavior, preferences, and previous interactions. This allows them to serve tailored messages, leading to higher conversion rates.

? With our plugin, you can create custom lead forms inside Intercom and send highly personalized messages based on visitor actions—without writing a line of code.

Lead Qualification in Real Time

Businesses are using bots not just for chatting but for automated lead scoring. Qualify visitors based on their answers, behavior, and source.

? Intercom Live Chat & Lead Generation Plugin lets you trigger targeted questions and qualify leads as they come in—so your sales team focuses only on high-intent prospects.

Integration with CRMs and Email Tools

Leads captured via chat are instantly pushed into CRMs like HubSpot, Salesforce, or email marketing platforms.

? Our plugin allows seamless data sync between Intercom and your lead pipelines, helping automate workflows and reduce lead leakage.

Social Messaging is Taking Over

Customers increasingly expect to connect via WhatsApp, Facebook Messenger, and Instagram DMs, and brands are integrating these platforms into their lead generation stack.

?️ Intercom supports integrations with these channels, and when paired with our plugin, you can enhance Intercom’s power with conversion-focused lead forms and call-to-actions across platforms.

Final Thoughts: Stay Ahead or Fall Behind

Lead generation in 2025 is fast, smart, and interactive. Chatbots are now more than just a support tool, they’re a strategic asset for scaling your sales funnel.

If you’re already using Intercom (or planning to), our plugin can supercharge your lead gen efforts. With smart lead forms, call-booking features, and real-time chat, it’s the easiest way to turn conversations into conversions.

Explore the Intercom Live Chat & Lead Generation Plugin

The post The Latest Lead Generation and Chatbot Trends You Shouldn’t Ignore in 2025 appeared first on 79mplus and is written by 79mplus Admin

Best live chat software for customer support in 2025 — that’s the big question every business is asking this year. In 2025, customer support is no longer a back-end function — it’s the heartbeat of your business. With rising customer expectations and competition fiercer than ever, offering real-time, personalized support is the key to winning loyal clients. And guess what? Live chat is leading this transformation.

If your business isn’t using live chat yet, or you’re stuck with outdated software, you’re leaving money (and customer satisfaction) on the table. But don’t worry — in this guide, I’ll show you the best live chat software options for 2025 and help you pick the perfect one.

Why Live Chat is a Must-Have in 2025

• 86% of customers expect immediate responses from businesses (source: HubSpot)
• Businesses that use live chat see a 20% increase in conversion rates
• Live chat is now the #1 preferred support channel across industries

Whether you’re a startup, an eCommerce store, or a consulting business, live chat helps you:

• Resolve customer queries faster
• Generate more leads
• Build trust with your audience

Best Live Chat Software for Customer Support in 2025

Here are the top contenders this year:

1. Intercom

One of the most powerful live chat platforms on the market, Intercom is ideal for SaaS and tech companies looking for advanced customer engagement tools.

Features:

• AI-powered chatbots
• Automated product tours
• Customizable workflows
• CRM integration
• Advanced reporting & analytics

Pricing: Starts at $74/month, but plans with full features often reach $499/month or more for growing businesses.

2. Zendesk Chat

Perfect for enterprises managing complex, multi-channel support. Zendesk Chat fits seamlessly into the Zendesk ecosystem.

Features:

• Omnichannel support (email, chat, social)
• Ticketing system
• Chat routing & automation
• Performance dashboards

Pricing: Starts at $55/agent/month. Enterprise plans can go above $200/agent/month.

3. Tidio

A budget-friendly option that blends live chat and AI chatbots, making it perfect for small businesses and eCommerce stores.

Features:

• Live chat + chatbots combo
• Pre-built templates
• Integrates with Shopify, WooCommerce, WordPress
• Mobile apps for support on the go

Pricing: Free plan available. Paid plans start at $29/month.

4. LiveChat

Geared toward sales-focused businesses, LiveChat helps turn conversations into conversions with ease.

Features:

• Canned responses & chat tags
• 200+ integrations (including HubSpot & Salesforce)
• Visitor tracking
• Detailed reporting & analytics

Pricing: Starts at $24/agent/month (billed annually). Higher plans for larger teams go up to $59/agent/month.

5. The Best Live Chat Solution for 2025: 79Mplus Intercom Live Chat & Lead Generation Plugin

If you’re a WordPress user and serious about capturing more leads while offering stellar support, the 79Mplus Intercom Live Chat & Lead Generation Plugin is your best bet in 2025.

✅ Instant Intercom Integration with your WordPress site
✅ Built-in lead capture forms to collect visitor info
✅ Custom triggers that convert browsers into buyers
✅ SEO-friendly & lightweight, so your site stays fast
✅ One-time affordable license (no bloated monthly fees!)

Thousands of businesses are already using 79Mplus to turn live chat into a powerful lead-gen machine. If you want to not just chat but also grow your list and boost sales, this is your go-to solution.

? Click here to get the plugin today and upgrade your support game!

Ready to Upgrade Your Customer Support?

Whether you’re running a small eCommerce shop or a large SaaS platform, offering real-time support can dramatically improve customer satisfaction, boost conversion rates, and increase loyalty.

From feature-rich platforms like Intercom and Zendesk to budget-friendly tools like Tidio and LiveChat, there’s no shortage of options. But if you’re a WordPress user looking for a solution that delivers both powerful customer support and built-in lead generation, the 79Mplus Intercom Live Chat & Lead Generation Plugin stands out as the top choice.

✅ More leads
✅ More conversions
✅ Happier customers

Don’t let 2025 pass you by with outdated support methods.

The post Best Live Chat Software for Customer Support in 2025 (Top Picks + Expert Guide) appeared first on 79mplus and is written by 79mplus Admin

The post 5 Proven Strategies to Increase Website Engagement with Live Chat appeared first on 79mplus and is written by 79mplus Admin

If you’re running a WordPress website in 2025, there’s one truth you can’t ignore: your visitors expect real-time responses. And if you’re using Intercom or considering live chat tools, you’re already ahead of the game. But let’s make one thing clear—live chat is no longer optional. It’s essential.

In this post, we’ll break down why live chat is a must-have, how it impacts conversions, and why tools like Intercom are a perfect fit for WordPress websites.

Customers Expect Instant Support—Not Email Chains

Today’s website visitors want answers now, not “within 24-48 hours.”
If your site still relies only on contact forms or email, you’re losing potential leads.

Live chat meets modern expectations by delivering real-time communication. According to industry data:

• 73% of customers say live chat is the most satisfying way to communicate with a business

• Sites with live chat see up to 40% increase in conversions

That’s massive.

WordPress + Live Chat = Seamless Customer Experience

With over 40% of all websites built on WordPress, competition is fierce. That means your customer support tools need to be fast, smooth, and scalable.

Adding a live chat plugin to WordPress isn’t just easy—it gives you:

• Real-time lead generation

• Faster issue resolution

• Personalized user experiences

• Higher engagement rates

Why Intercom Is a Game-Changer for WordPress Users

There are many WordPress chat plugins, but Intercom takes it to the next level.

Here’s why Intercom stands out:

• ✨ User tracking: Know who’s on your site, what they’re viewing, and where they’re stuck

• ? Automated messaging: Send targeted messages based on visitor behavior

• ? Easy WordPress integration: Just a few clicks to connect Intercom to your site

• ? Analytics & CRM: Track leads, performance, and sales funnels

Whether you’re selling products, offering services, or capturing leads, Intercom helps you do it smarter.

Live Chat Isn’t Just About Support—It’s About Conversions

Think of live chat as your digital salesperson.

By answering questions in real time, you:

• Reduce bounce rates

• Overcome objections faster

• Push leads down the funnel instantly

Especially for coaches, consultants, SaaS businesses, and online stores, live chat directly increases revenue.

? Pro tip: Use chatbots during off-hours to keep engagement going even when you’re offline.

Contact Forms Are Dead (Almost)

Sure, contact forms still have their place—but they’re passive.
Live chat is proactive.

With live chat, you can:

• Greet visitors automatically

• Suggest help before they ask

• Capture emails and phone numbers during the chat

• Book appointments or demos instantly

That’s way more powerful than a cold form submission.

Ready to Add Live Chat to Your WordPress Website?

If you’re using WordPress and want to provide world-class customer support and lead capture, then it’s time to go live—with live chat.

And if you’re already an Intercom user, you’re sitting on a powerful tool. You just need to unlock its full potential on your WordPress site.

Final Thoughts

Live chat is no longer a “nice-to-have.”
It’s a must-have—especially for WordPress site owners who want to stay ahead in 2025 and beyond.

Whether you’re using Intercom or looking for a powerful live chat solution, now is the time to act. Your customers are waiting. Literally.

Want a seamless Intercom live chat setup for your WordPress website?
Check out our Intercom Live Chat & Lead Generation Plugin for WordPress – built to help you connect, convert, and grow.

Have you added live chat to your WordPress website yet? Using Intercom or thinking about it?
? Drop a comment below and let us know your experience or any questions you have—we’d love to hear from you!

The post Why Live Chat Is No Longer Optional for WordPress Websites appeared first on 79mplus and is written by 79mplus Admin

We are excited to announce another release of the versatile and feature-rich Mplus Intercom Subscription plugin. 1.0.24 is a minor release, but not to mention an important one.

We are excited to announce another release of the versatile and feature-rich Mplus Intercom Subscription plugin. 1.0.24 is a minor release, but not to mention an important one.
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In this latest batch of changes we have updated the logo to a new one, fixed admin menu icon not showing issue and updated company field description to be more natural.

Let’s see in detail the newest of changes:

New Branding

We have redesigned our logo for Intercom Subscription and all its addons. We had fitting logos before, but they lacked uniformity and consistency across products. So we initiated a redesign of all the logos.

Please welcome our new set of logos for the Intercom Subscription family:

The top one is for our base plugin and the others are for Addons — all 12 of them.

So we applied changes to our WordPress.org plugin page also:

We have changed the logo and banner accordingly. Redesign is always exciting. We hope you enjoy the new logos as much as we did designing.

Admin Menu Icon Fix

It went under our radar for quite a long time. Humans are not without errors. This is a case to confirm it. The reality is, we had the menu image right committed properly in our GitHub plugin repo (luckily). But when committing with SVN, it missed the file for some reason. We fixed it by using –force with our svn add command.

The issue should now be fixed.

“Create it” vs “Create here”

We had lots of internal debate on whether to use “Create it” or “Create here”. The text is a link under the company selection field (if you have it enabled). At the end we decided that “Created here” sounds more friendly, easy to understand and natural to our human users. So we decided to stick with it.

It has been two months since we last released a version. Sorry, we were busy with other projects. We have many features in the wish list, but we also try to keep the plugin lightweight as possible. That’s why we think every feature through before implementing them on the codebase.

So, to wrap up, we have more plans for future with this amazing Intercom plugin. We are constantly striving to improve the addons as well. But there could be many improvements to be made that could be missed by us. We hope you have suggestions for improvements too? Please let us know if this is the case. Till then enjoy the release!

The post Intercom Subscription v1.0.24 is Here: Find Out What’s New appeared first on 79mplus and is written by 79mplus Editor

We have recently released an update to our Intercom Subscription Plugin. We have introduced some timely changes and minor fixes on this recent release. Let’s go through the changes here to see what new features are now available to you.

This version introduces Honeypot Spamtrap as a measure to fight spam requests. Also, we have updated the structure of the form that creates companies.

Honeypot Spamtrap

We open our sites to all the people of the world. But unfortunately, not all our users are good. There are some bad guys out there who are after your site to cause harm and disruption. You may have heard before that some bad guys setup artificial programs to submit the forms in random websites with fake information. These programs are called “Robots”.

These are usually setup by ill-mannered people who try to push their ill-fitted products on your website. Maybe you’ve noticed, you get loads of new comments on your website, even if you’ve just set it up a few days ago and nobody else knows about it. You should also notice that the comments are somewhat out of context and not useful for your content. These comments are artificial and posted by these Robots. If the comments get published it will not be good for you. You will be supporting something which you do not stand for.

Maybe you've noticed, you get loads of new comments on your website, even if you've just set it up a few days ago ... the comments are somewhat out of context and not useful for your content. These comments are artificial and posted by…
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The same risk is true for our Intercom Subscription form.

There are many ways this has been handled in the past by security experts. One of them is CAPTCHA, which is easy to solve by humans but hard to solve for robots. But they are a User Experience nightmare. Who likes to solve CAPTCHA every now and then?

Another clever way to tackle these Robots is to use Honeypot Spamtrap. It works by placing an obscure, hidden field that act like it is a part of the form, but actually isn’t. It does nothing and it is meant to be kept blank. A human like us can’t see the field so we will obviously leave the field blank. But Robots are programmed to fill every field. They are designed this way so that it does not get rejected for having a blank field. Whenever this field is filled, we can detect an automated submission and reject the entry from getting into our system.

With this trick Robots can be detected and stopped from clogging up your website. Plus, no annoyances from our lovely happy users. Users will have to do nothing extra to get validated.

We have implemented Honeypot Spamtrap as a first and basic measure to fight spam on your intercom form. You can enable it from the settings. It is disabled by default.

We recommend that you enable this option if you expect heavy traffic on your website or expecting some spam requests. This should be a basic defense against those pesky spammers.

If you are expecting better spam protection, we are thinking about implementing a CAPTCHA feature for people who need it. Of course, we plan to keep it as optional as every other feature so that it is not pushed against you by force. Please also let us know if you have any better ideas for fighting spams.

Company Creation Form Fields

If you enable company integration, this change might be useful to you. We have introduced a shortcode in our previous release that puts a form to create companies in Intercom so that it can be selected as a company on the subscription form. The field names on the form are now made to match with the labels on the Intercom Dashboard, so you can relate them easily. The field names are often times confusing by itself, so we added helpful hints to go with the fields.

We hope it will now be more user friendly when creating a company for the subscription.

Besides these changes, we have also updated the screenshots on the plugin page to reflect the changes.

That’s about it for today. These are probably minor but important changes for how you use Intercom Subscription on your website. Go ahead, install our plugin and have a great time!

The post Intercom Subscription v1.0.22 is Now Available: Find Out What’s New appeared first on 79mplus and is written by 79mplus Editor

The post Intercom Subscription v1.0.20 is Now Available: Find Out What’s New appeared first on 79mplus and is written by 79mplus Editor